Approach Overview


The approach we use to deliver the services grounds on the specific understanding of Quality concept shared across the company. According to this concept Quality stands on the three foundations - Professionalism , Motivation and Communication . Professionalism is defined by the range and the depth of the skills we possess and application experience in real projects. Motivation reflects teammates aspiration to deliver results in a best possible way with mutual assistance andion we mean know understanding of common goals. Under Communicatledge sharing and propagation between all stakeholders and all stages of the software development cycle.

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Quality cannot be built-in into the product or service directly. But all together Professionalism, Motivation and Communication form sides of a figure we call Triangle of Quality (see Figure above). From this picture it is easy to see that Quality level is defined by the triangle square. So our strategy is to constantly invest efforts to gain as much value as possible on the each of the dimensions. This strategy bases on comprehensive HR policy, state-of-the-art long-life learning procedures and constant process engineering operations.

Quality Management
In our work we distinguish quality of a product we produce and quality of the processes, which the product is a result of. The first element is guarded by Quality Control – a set of activities taken on different stages of the project and applied to different artifacts in order to validate if they match stated quality criteria. Although they are just a kind of different activities carried out to assure the quality of the resulting product, traditionally they are thought as a separate class of activities
The second element is provided by Quality Assurance - a complex of measures taken on all levels of our organization in order to verify that product is produced right in sense of achieving maximum profitability with maximum

customer's satisfaction .
There is also a meta-level called Quality Management , carried out by Quality Management Board that is responsible for:

Setting the Quality Assurance goals
Making decisions considering Quality Assurance (e.g. introduction of the methodologies, approaches and procedures)
Executing control of Quality Assurance and Development processes
Formalization and maintenance of the internal regulatory documentation

Development Process
E Business Solutions follows the principle " A methodology per project , per team". This thesis means that process definition for particular project depends on project size, criticality, available team and other conditions. The essence of process engineering in E Business Solutions is a construction of development case (project configuration) fitting the given project basing on one of the following industry-wide frameworks:

Extensive Unified Process
Lightweight Unified Process
eXtreme Programming
Lightweight eXtreme Programming

While the framework provides a form-factor for the process the development case defines the final shape of the process: lifecycle, lifecycle objectives, activities, input and output artifacts, tools and operation environment, key roles and responsibilities, etc. - everything we need about the process to ensure common understanding and preserving the stakeholder's needs.

Testimonials

EBS were helpful and responsive in developing our new website. Working with our in house designer, they provided well considered and creative ideas to make our website look stylish and easy to use." Philip Straw Project Manager

E Business Sols did an outstanding job for us more than what we would have expected when going into this. And especially in providing some great ideas and walking us through the overall process on design, layout, and content. Thank you so much for all the efforts that EBS have put into the development of our website. It has been a real pleasure to work with people who are so responsive, prompt and creative." J & S Brothers

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